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Nercon Conveyors

Spare Parts Coordinator

Division: Nercon

Department: Application Proposal Group

Location: Neenah, WI

Reports To: Application & Proposal Manager

Summary:

The Spare Parts Coordinator will be responsible for assisting customers to fulfill spare parts orders. This entails generating accurate quotes and processing orders within Nercon's system. This is a customer-facing position that requires an eye for detail, technically oriented, a high level of accuracy, and strong customer responsiveness.

Essential Duties and Responsibilities include the following:

  • Develop quotes and budgets for spare parts requests.
  • Interface with Application Proposal group and customers to verify spare parts requirements.
  • Generate requests for, and evaluate bids from, outside vendors/suppliers for materials and subcontracted services.
  • Research in document manager for purchased and manufactured parts solutions.
  • Using CAD software to view drawings.
  • Prepare new order and change order paperwork.
  • Maintain accurate data for opportunities in CRM system, when applicable.
  • Interface with the key internal personnel when needed.
  • Actively participate in department-related process improvement projects.
  • Other duties as assigned.

Qualifications:

  • Strong mechanical aptitude.
  • Ability to communicate clearly and effectively with customers as well as multiple internal departments.
  • Ability to view basic two-dimensional and three-dimensional mechanical layout designs using computer aided design tools such as AutoCAD, Solidworks and Inventor.
  • Proficient in Microsoft Office applications (Outlook, Word, Excel).
  • Use appropriate problem-solving methods to identify, analyze, and solve problems in a sales and engineering environment.
  • Ability to learn new concepts as well as utilize existing concepts to develop them into finished proposal solutions.
  • Ability to read, analyze, and interpret technical procedures and plant/equipment layout drawings.
  • Ability to work with mathematical concepts such as fundamentals of plane geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to financial and practical situations.
  • Function effectively and productively within a team-focused work group.
  • Have excellent customer service, interpersonal and intrapersonal skills.
  • Sales experience and detailed understanding of a spare parts business.
  • Possess logical problem-solving capabilities.

Education and/or Experience: 

High school diploma or equivalent. A college degree or coursework in pursuit of a college / technical college degree is a plus. Two or more years of experience in automated capital equipment environment.

Certificates, Licenses, Registrations:

Current driver's license with acceptable driving record as defined in Nercon Employee Handbook.

Physical Requirements:

Minimal level of physical exertion. Required to sit, reach, operate office equipment, walk, and stand.

Environmental Requirements:

Majority of time spent in an office. When on production floor, safety PPR is required as needed.

To apply for our Mechanical Assembler position, email your resume to: sanklam@nercon.com

Please note: This position does not offer visa sponsorship. Candidates must be legally authorized to work in [country/region] without the need for current or future visa sponsorship.

No relocation package offered.